Can you hold for a moment?
The extension is busy right now, can you hold?
can you hold for a moment
A: Hello, thank you for calling Bradford and Sons. This is Tracy speaking, how may I help you?
B: Hello, I would like to speak to your director of human resources, Ms. Jenkins, please.
A: Just a moment, I'll check to see if she is at her desk. May I tell her who is calling?
B: This is Bill Burton from Milford Insurance. I'm calling in regards to our meeting next Tuesday.
A: Thank you, Mr. Burton. Can you please hold for a moment? I'll check to see if she is available.
B: No problem.
A: I'm sorry, Ms. Jenkins is away from her desk. She has already left for lunch. Would you like to leave a message for her?
B: Yes, please have her return my call when she returns to the office. It's best if she can get in touch with me before 3 PM today. She can reach me at my office number, 635-8799.
A: I'm sorry I didn't quite catch that. Could you please repeat the number?
B: No problem. My office number is 635-8799. Tell her to ask for extension 31.
A: I'm sorry, Mr Burton. Just to confirm, Your name is spelled B-U-R-T-O-N. Is that correct?
B: Yes, and I represent Milford Insurance.
A: I will make sure Ms. Jenkins receives your message and returns your call before 3 PM this afternoon.
B: Thank you very much.