I think I can make an exception this time.
我想这次我可以破个例。

make an exception
破例
Would you kindly make an exception this time?
这次能否通融一下？
I'll make an exception in your case.
你的事情我另做处理。

A:Hello,Ms.Lee?
您好，是李女士吗？
B:Yes,speaking.
是的，请说。
A:I am just calling to remind you that you must check out by noon.
我打电话来只是提醒您必须在中午12点以前退房。
B:Oh,my.It's already 11.30 a.m.
哦，天哪。现在已经11点半了。
A:There is a $30 late fee for late checkouts.
如果退房晚了的话会有30美元的超时费。
B:Do you think you could give me a break?I had an awful night.
你能让我休息一下吗？我昨天晚上没有休息好。
A:What happened,madam?
发生什么事了，女士？
B:I had terrible insomnia.I didn't fall asleep until 6 a.m. this morning.
我严重失眠。直到今天早上6点才睡着。
A:I am very sorry to hear that.
听您这样说我很遗憾。
B:So can you forgive my lateness?
那您可以谅解我晚点退房吗？
A:I think I can make an exception this time.
我想我这次可以破例一回。
B:Thanks so much.
太感谢了。
A:Do you think you will be able to check out by 2 p.m.？
那您下午2点以前退房可以吗？
B:No problem.
没问题。