Jobs's successes came at a cost, since velvety diplomacy was still not part of his repertoire.
When he decided that a division of Airborne Express wasn't delivering spare parts quickly enough,
he ordered an Apple manager to break the contract.
When the manager protested that doing so could lead to a lawsuit, Jobs replied,
"Just tell them if they fuck with us, they'll never get another fucking dime from this company, ever."
The manager quit, there was a lawsuit, and it took a year to resolve.
"My stock options would be worth $10 million had I stayed," the manager said,
"but I knew I couldn't have stood it -- and he'd have fired me anyway."
The new distributor was ordered to cut inventory 75%, and did.
"Under Steve Jobs, there's zero tolerance for not performing," its CEO said.
At another point, when VLSI Technology was having trouble delivering enough chips on time,
Jobs stormed into a meeting and started shouting that they were "fucking dickless assholes."
The company ended up getting the chips to Apple on time,
and its executives made jackets that boasted on the back, "Team FDA."