A: Hi, I need to talk with the property manager right away!
你好，我需要马上和物业经理通话。

B: This is the property manager. What seems to be the problem?
我就是物业经理。有什么问题？

A: This morning, when we woke up, there was water pouring in from the ceiling!
早晨好，我们醒来的时候，有水从天花板上漏下来。

B: Could you tell me what room had the leak?
那个屋子漏水？

A: There were several rooms, but the worst leak was in the bathroom.
好几个屋子都漏水，最厉害的在洗漱室。

B: Could you please remind me which floor you are on?
你在哪个楼层？

A: We are on the second floor, one of the middle floors.
我们在2楼，中间的部分。

B: I will be sending the assistant manager to check it out. May we look at it this morning?
我马上派助理经理去坚持。我们今天上午能看下吗？

A: Actually, I have to go to school right now.
事实上，我得马上去上学。

B: If you aren’t there, we will use our master key to get in and check things out.
如果你不在家，我们会用万能钥匙进入来检查下。