A: This is Janet Smith in apartment 23. May I speak to the apartment manager?
B: Speaking. What can I do for you?
A: Something happened to my window. It's broken.
B: That doesn't sound good. Do you know how it happened?
A: I don't know the exact details.
B: Do you have an idea who might be responsible for the window?
A: I'm almost sure it is the local kids in the apartments.
B: How did you come to that conclusion?
A: There was a baseball in my living room along with the broken glass.
B: Well, at least there's no mystery about how it happened.
A: I saw a group of them playing in the lot just before I went out to my car.
B: Can you tell me which ones you recognized?
A: I just looked at them for a second.
B: I'll call a repairman, but it might take two days.
A: How about if I call a friend of mine who is a repairman?
B: That's no problem. I'll come by right now to look at the damage.
A: Okay. Come on over. But tell me, who pays for this?
B: You can pay for it, and I can reimburse you. Or he can bill me directly.
A: I'm glad to hear that. I didn't want to get stuck with the bill.
B: I will bill the kid's parents if I ever find out which kid did it.