A: Good morning. Could I speak with the manager, please?
早晨好，我想和经理通话？

B: I am the assistant manager. Is there something I can help you with?
我是助理经理，我能帮你做点什么？

A: The key you gave us to our apartment doesn’t seem to be working.
你给我们的公寓钥匙打不开门。

B: Did this key work okay for you before?
以前钥匙能打开吗？

A: We were using my roommate’s key before and never really tried this one.
我们早先用过室友的要是，但没用过这把。

B: Does the key seem to belong in that lock?
钥匙和锁吻合吗？

A: It doesn’t really fit at all.
不太吻合。

B: Try putting your key in the top lock one more time and turn it to the right.
再次将钥匙插到底，向右转动。

A: It works now, but it didn’t work before.
打开了，但是早先不管用。

B: We have been having trouble with that lock. I will call a locksmith right away.
那个锁头有些问题，我会马上给锁匠打电话。