A: Hi, Tom. This is Hannah from apartment 4C.
B: Oh, hi, Hannah.
A: There is something wrong with my garbage disposal.
B: Exactly what's going on?
A: When I turn on the disposal switch, all I get is silence.
B: When did this happen?
A: Well, about a week ago is when it started sounding strange.
B: Did you accidentally drop something in the disposal?
A: No. I only use it about once a week. I hardly ever put anything into it.
B: Actually, I've heard that too little use is bad for a disposal.
A: Well, no one ever told me that.
B: Did you try to turn it with the disposal key?
A: I don't have a key.
B: Well, I've got a spare key, so I'll come over to show you how to use it.
A: Okay, come on over now, and show me how to use it.
B: If the key doesn't work, I'll have to call the repairman.
A: Well, if it doesn't work, it's no big deal.
B: Yes, but if something's broken, I like to get it fixed ASAP.