A: Hello, I'm John Smith in unit 23. Am I speaking to the apartment manager?
B: This is he. How may I help you?
A: My window that faces the empty lot is broken.
B: I'm sorry to hear that. Why is it broken?
A: I can't tell you exactly how it happened.
B: Well, tell me what you think might have happened.
A: I've got a pretty good idea that it's the kids who live here.
B: Why do you think that?
A: Next to the broken glass in my living room was a baseball.
B: Well, you don't need Sherlock Holmes to figure this one out, do you?
A: Just before I went shopping, I saw them in the lot.
B: Can you give me a name or two, or a description?
A: I have absolutely no idea.
B: I'll call a repairman for you, but it'll probably take one or two days.
A: I could probably get it fixed today, because a friend of mine is a repairman.
B: That's okay. But let me see the damage first. I'm coming over.
A: The glass is all cleaned up, so come on over. But do I pay for this?
B: No. I will pay your friend, or I will reimburse you if you pay him.
A: That's good news. I was worried you were going to make me pay for this.
B: You're not at fault. But the kid who did it is.