A: Hello, I scheduled an appointment with Dr. Smith, and I can’t make it on that day.
B: What day was your appointment on?
A: My appointment was on Monday.
B: What time had you chosen?
A: It was for 10:00 in the morning.
B: I am looking at your appointment right now. What day would you prefer?
A: I would prefer next Thursday.
B: What time would be best for you?
A: I want to come in at 2:00 in the afternoon.
B: I am writing you down for that time. We look forward to seeing you.