A: Hello, I need a doctor’s appointment right away!
B: Is this an emergency?
A: I am having trouble breathing.
B: Have you had a cold lately?
A: It has been going on for a few days now.
B: You should hang up and dial 911.
A: I don’t think that this is that bad, but I need to see a doctor right away.
B: Is there someone who can drive you to our Urgent Care facility on Sunset Blvd.?
A: Yes, I can get a ride to Urgent Care.
B: Good. When you get there, a doctor will be able to see you right away.