Some Things Good Listeners Do Differently
They're not on the defensive.
Not all of the things you hear are going to be rosy. "I'm great at listening when someone is telling me things I want to hear," Sacco explains. "It gets a little more difficult when someone gives you feedback that you find troubling or you perceive as being damaging to your ego."
Effective listeners don't block out negative criticism. Instead, they listen and develop an understanding of what the person is trying to convey before responding. "They're aware of their own reactions to other people," Sacco says. "The difference between a terrible listener and a great listener can sometimes be the response time. A lot of conversations ... can go pretty bad or pretty well depending on the ability to step back and just take a moment before responding."
block out 遮住； 遮挡…使不被印出来； 画出…的略图； 打草样
Block out this unimportant detail at the top of your picture.
Block out the bottom of this picture when it is printed ; the balance of the page will be better.
The standard exploration procedure here has been to block out areas on the magnetic map.
aware of 意识到，知道；
He became more aware of the things that started that tension off.
Sometimes we are not consciously aware of these feelings.
Businesses are now more aware of the importance of the "pink pound".