10.Reporting the loss Dialogue

10.挂失 对话

Steven lost his credit card this morning. He came to the bank to report the loss.

今天早上史蒂文丟了信用卡。他来到银行挂失。

Bank Clerk: Hello, what can I do for you?

银行职员:您好，请问您要办理什么业务？

Steven: Hello. I'm sorry to tell you that I've lost my credit card this morning. I want to report the loss and replace a card.

史蒂文：你好。我很抱歉地告诉你，今天早上我把信用卡弄丢了。我想挂失并且补办张卡。

Bank Clerk: Don't worry. I will help you soon. Please fill in this form first. And write down your name, your account number and the amount in your card please.

银行职员：不要担心，我马上帮你办理。请您先把这张表填一下。在表上写上您的名字、账户号还有卡上金额。

Steven: Done!

史蒂文：填好了。

Bank Clerk: OK. May I see your ID card? (Steven passed his ID card.) Please wait for a moment. Let me go and check the account. (A few minutes later.) We have locked your card. You can come here to renew the account and get a new card a week later. Your money will not be lost.

银行职员：好的。请出示下您的身份证。（史蒂文把身份证递过去。）请等一下。我帮您去查一 查。（几分钟过去了。）您的卡已经被锁定了。一周以后你可以来这里办理解挂手续，并领新卡。您的钱不会丢的。

Steven: Thank goodness.

史蒂文：谢天谢地。

Bank Clerk: Please pay 10 yuan,the handling charge.

银行职员：请付10元挂失手续费。

Steven: OK! Thank you very much. See you a week later.

史蒂文：好的。非常感谢。一周后见！

Bank Clerk: See you!

银行职员：再见!