1.Have you ever terminated an employee?

你解雇过职员吗？

2.What qualities do you think a business manager should possess?

你认为一个企业的经理应该具备怎样的素质？

3.Your application qualification for the manager of the PR Department is satisfactory.

你对公关部经理一职的申请资格是令人满意的。

4.I have taken many other courses that concerns the PR, such as Social Psychology, Public Affairs and Mass Communication.

我学过许多与公共关系相关的课程，如 社会心理学、公共事务学，以及大众传播学等。

5.First, I think Applied Sociology is a practical subject that can be widely applied to research on society and man.

首先，我认为应用社会学是一门实用性学科，它可 以广泛地用于社会和人的研究。

6.If a client complains about the service of your department. What will you do?

如果一个客户抱怨你们的服务，你会怎么处理？

7.I also held the post of Secretary in Beijing College Student Cultural Festival last year.

去年我还担任过“北京大学生文化节”的秘书职务。

8.If I'm in the service center, I'll listen to the client patiently, and accept the criticism objectively.

如果我在客服中心工作，我会耐心倾听顾客的意见，客观地接受批评。

9.As a project manager, I was mainly responsible for the feasibility studies of the projects.

作为项目经理，我那时主要负责项目的可行性研究。

10.Terminating an employee is difficult for me, as I am a warm-hearted person.

解雇员工是一件挺为难的事情，因为我是个热心人。

Dialogue 1

Dialogue 1

A: Why did you choose Applied Sociology as your major?

A：你为什么选择应用社会学作为 你的专业？

B: I think Applied Sociology is a practical subject that can be widely applied to research on soci-ety and man. Hence, I chose it as my major.

B：我认为应用社会学是一门实用性 学科，它可以广泛地用于社会和 人的研究。所以选择这个作为我 的专业。

A：Have you taken the course in Public Relations when you are in college?

A: 你在大学时学过“公共关系” 课程吗？

B：I am sorry to say I haven't, but I have taken many other courses that concerns the PR, such as Social Psychology, Public Affairs and Mass Communication.

B: 很遗憾，没学过。不过我学过 许多与公共关系相关的课程， 如社会心理学、公共事务学， 以及大众传播学等。

Dialogue 2

Dialogue 2

A: What qualities do you think a business manager should possess?

A：你认为一个企业的经理应该具 备怎样的索质？

B: Creativity, the ability to organize, the entrepreneur's spirit, comprehensive knowledge of human studies, ability of gathering information，expert competcnce of communication and deep professional skills.

B：经理需要有创造力，组织能力， 企业家的精神，全面的人文素 质，收集信息的能力，熟练的 人际交往能力和深厚的业务 素质。

A: If a client complains about the service of your department, what will you do?

A：如果一个客户抱怨你们的服务， 你会怎么处理？

B: if I'm in the service center. I'll listen to the client patiently, and accept the criticism objectively. Then I will have the claim reasonably settled.

B：如果我在客服中心工作，我会 耐心倾听顾客的意见，客观地 接受批评，之后妥善处理顾客 的索赔要求。