9. Number multiple topics. If you are covering more than one point, break out each point using numbers. I have yet to see a better way to communicate multiple topics than by numbering them.
9.在每个小题目前标上序号%t*-YyVKD_CzF。如果你的信中不止一个信息点，用序号把它们标明，至今为止，我认为这是最有效的办法24R_4]3WzdcXW-。
10. Use a friendly tone. Do you notice the tone people convey in their written communications? Can you tell when they are aggravated, overly firm, curt, or offended? Communicating with a friendly tone will make you more attractive and your recipient more receptive.
10.语气应友好*p1vk%YrB]1vD。你有留意过别人信件中使用的语气吗？你能看出他们是恼怒，过分肯定，长话短说或是咄咄逼人吗？使用友好的语气能让你魅力大增，更容易被接受-g).b9&(mEnO*Y8iWNu。
11. Know when to pick up the phone. If there is something upsetting to you, pick up the phone and call the other person. Don’t allow yourself to send emotional messages that have the potential to scar a relationship and cause you regret.
11.掌握好打电话的时机Gl[IpvT~S1)]O@OHMwG。如果你正烦心，拿起电话给别人打个电话ZO3R*&HV0IyigS)。不要带着情绪给别人发信息，因为这样可能会对你们的关系有影响，让你后悔不迭V8#BmqyU1%dj%H。
12. Proof everything. Don’t ever hit the send, submit, or comment button on anything you have not proofed. Your time management is never more important than your personal brand.
12.全面检查vRPO^EUL~Fj2。还没检查前不要按下发送，提交或评论键，你的时间管理绝没有你的个人名声重要IsiVKRxz!&[os);1v。
13. Have it edited. If your document is important, go one step beyond your own proofing. Consider having someone edit it. I have every important document I create edited.
13.把信息编辑好!D.YKXo4e#=@5YiJvnjq。如果你要发送的文件很重要，检查完之后还要有一步工作要做——考虑一下让别人帮你编辑好yjKxFFPv15。每份重要的文件我都会编辑好hVAivi]iV2arsi40e;X。
14. Take pride. Be proud of every message you send, including those going to your friends and family.
14.引以为豪5y)8I].VTUVQ9S。为你发的每封信引以为豪，包括发给朋友和家人的信件uwD95]ty5Oi;t。
Remember the wise words of Napoleon Hill, author of Think and Grow Rich who said, “A big success is made up from a great number of little circumstances each of which may seem so small and insignificant most people pass them by as not being worthy of notice.”
记住《思考致富》一书的作者拿破仑希尔的至理名言：“大成就都是由无数的小事组成的，每一件这些小事看起来微不足道，毫无意义，大多数人认为根本不值一提而直接跳过了它们lSa^X7Em^2^3@vEu%MF。”
Bonus Tip!
额外技巧！
Be intentional and try to improve with every sentence you write or type. As you proof your written text, consider how it could be enhanced. Would a more descriptive word communicate your point? Can you find a synonym for that over-worked word?
花心思努力提高你写的每一句话_[[=L&eE9bd1Eu-J[wx。在审校写好的文章时，考虑一下还能做哪些提高yyUFpo3ws[.7hsNxh3+F。想想叙述性更强的语言是否能更有效传达信息？能不能找个同义词把多次重复的词替换掉？
This extra effort will take a little more time, but this is how you are going to get better. Focus on developing your written communications skills with every word you write or type, whether it’s an email or an important document.
这一额外的努力需要多花一点时间，但这是你想变优秀要付出的代价&_Y~!bu!G.vMU68。不管你是写邮件还是重要的文件，注意于在你写的每句话中培养书面交流能力^y]kFh1x@RmJsK8B。
25. If you are a new reader to this site, you may want to read my report, 49 Ways to Improve Your Email Brand, to find more tips to help improve your writing.
如果你第一次上这个网站，你可能会对我的报告有兴趣，报告题为“提升邮件交流能力”，旨在帮助大家找到更多提高写作水平的技巧JE=GcrGo-Y5,YUb。