视频欣赏

【视频欣赏】

【听力文本】

Pick your words and prepare your manner carefully if you really want to help with advice and criticism.

You Will Need

A plan of attack
Respect for others
Knowledge of the issue
Listening skills
Humility

Step 1: Reflect and prepare（想好自己要说的）
Reflect on what you want to say to the person and prepare a clear message. Be honest with yourself regarding any ill will you might harbor.

Step 2: Maintain respect（尊重对方）
Maintain unconditional respect for the person. Everyone, including you, is doing the best they can.

Step 3: Know the situation（了解整件事）
Document and praise the other’s efforts, intentions, and accomplishments. Before raising reservations about their performance, be complimentary.

Try to conduct the conversation privately, away from prying eyes.

Step 4: Listen closely（仔细聆听）
Ask questions and invite them to explain their view of things. This could change the criticisms you offer.

Step 5: Consider their power to absorb（考虑对方的承受能力）
State your case, taking into account their compromised power to absorb information in such a tense circumstance.

Step 6: Criticize the behavior（就事论事）
Criticize the behavior, not the person. Accept criticism as well, knowing that mistakes are normal for everyone.

Follow the Golden Rule of treating others as you would be treated in all your dealings with others.

Step 7: Expect realistic results（争取有实质性的结果）
Expect no more from others than you would from yourself. Craft achievable goals with their participation so you’re both on the same page.

Step 8: Reinforce the message（强调对方应该如何改正）
Reinforce the message to get agreement on what both parties understood, and what the plan for correction will be.

词汇讲解

【词汇讲解】

1.unconditional adj. 无条件的，无限制的，绝对的

如：On the plaintiff's application for summary judgment the master give the defendant unconditional leave to defend.
原告一提出即判决申请后，法院书记官无条件允许被告进行辩护。

2.Document vt. 记载，用文件等证明

如：That's a very interesting claim, but can you document it?
那项要求很有意思，可是你有证件加以证明吗？

The history of this area is very well documented.
这个地区的历史档案保存得很好。

3.reservation n. 预定，保留意见

如：I accepted without reservation what he had said as true.
我毫无保留地认为他说的是实话。

The hotel provides a reservation of tickets for its residents.
这家旅馆为旅客提供订票服务。

4.achievable adj. 做得成的，可完成的，可有成就的

（可可英语版权所有,未经允许请勿转载）