Hello, I have a reservation for tonight.
Your name, please.
Nelson, Charles Nelson.
OK, Mr. Nelson. That's a room for five and...
But excuse me, you mean a room for five pounds? I didn't know the special was so good.
No, no, hold on, according to our records, a room for 5 guests was booked under your name.
No, no. Hold on. You must have two guests under the name.
OK, let me check this again. Oh, here we are.
Charles Nelson, a room for one for the 19th...
Wait, wait. It's for tonight, not tomorrow night.
Em, I don't think we have any rooms for tonight. There's a conference going on in town and er, let's see, yeah, no rooms.
Oh, come on! You must have something, anything!
Well, let, let me check my computer here...Ah!
There has been a cancellation for this evening. A honeymoon suite is now available.
Great, I' II take it.
But, I 'II have to charge you 150 pounds for the night.
What? I should have a discount for the inconvenience!
Well, the best I can give you is a 10% discount plus a ticket for a free continent breakfast.
Hey, isn't the breakfast free anyway?
Well, only on weekends.
I want to talk to the manager.
Wait, wait, wait...Mr. Nelson, I think I can give you an additional 15% discount.
Questions 19 to 22 are based on the conversation you've just heard:
Question 19.What's the man's problem?
Question 20. Why did the hotel clerk say they didn't have any rooms for that night?
Question 21. What did the clerk say about the breakfast in the hotel?
Question 22. What did the man imply he would do at the end of the conversation?