中英文本

What type of performance problems have you encountered in people who report to you,and how did you motivate them to improve?

在下属的工作表现方面，你曾经遇到过什么问题？后来你又是如何激励他们进行改善的？

I once had an employee who was very careless-he made tons of typos on every page of the reports he wrote and also sometimes sent e-mails to the wrong people.

我曾经有一位非常粗心大意的员工。他写的报告每一页都有好多处打错的地方，有时发电子邮件还会弄错收件人。

One time he sent an e-mail he was supposed to send to a vendor to our client!

有一次，他还将原本要发给卖方的电子邮件误发给了客户！

So I told him to come up with a system that would prevent such careless mistakes.

于是，我让他想出一个办法，以防止再犯下这种粗心的错误。

He placed a note right on his computer to remind him to double-check the e-mail addresses he was sending messages to.

他在电脑上贴了一张便条，提醒自己不要忘记再次确认邮件的收件人是否正确。

He also began to review his reports three times instead of just once before he turned them in to me.

此外，在将报告交给我之前，他也至少反复看过三次，而不再是只看一次。

The number of mistakes was greatly reduced and within an acceptable range,although he still made mistakes.

虽然他还是会犯错误，但是错误的数量已经减少到可以接受的程度了。

答疑解惑

回答时，应举出具体的例子，说明对工作表现有问题的员工，你是如何激励他们进行改善的。