Third, Rockwell First Point Contact. It is a global provider of complete customer contact solutions that support multiple channels, including voice, e-mail, web, wireless and VoIP, through a unique open interaction infrastructure. The first to develop technology to help automate customer call centers, Rockwell FirstPoint Contact has a 30 year global reputation for reliability, dependability, on-time, on-budget delivery and superior customer service.
第三，罗克维尔第一接触点。这是一个全套顾客接触解决方案的全球供应商，这些方案支持多种渠道，包括声音、电子邮件、网站、无线和和VoIP。采用的是一种独特的开放式互动基础结构。第一个开发技术使顾客服务电话中心自动化的就是“罗克维尔第一接触点”。他们30年来，由于可靠、可仰赖、及时并且依照预算的送达，还有超凡的顾客服务而誉满全球。