Lesson One
第一课
Announcing Visitors to Guest
通知有客人来访
R:Excuse me,sir,may I help you?
接待员:对不起，先生,我能为您做什么吗？
V:No,thank you.I'm just going upstairs to see a friend.
客人:不，谢谢。我正要上楼去看一个朋友。
R:We must announce visitors to our guests.
接待员:我们必须要通知我们的客人。
May I have the guest's name,please?
请问您找哪位客人？
V:Roger Whitestead.
客人:罗杰。怀特斯德。
R:Just a moment,please...Hello,Mr.Whitestead?
接待员:请稍等。您好，怀特斯德先生吗？
G:Yes?
旅客:什么事？
R:This is Reception.
接待员:这是前台接待。
There's somebody here to see you./You have a visitor.
有人想去拜访您/有您一位客人。
Just a moment,please...(hands the phone to the visitor)...
请稍等，......（把电话递给来访者）......
(to visitor when call is finished) Thank you.
(当来访者打完电话）谢谢。
V:No problem.
客人:没关系。
Lesson Two
第二课
Guest Is not In
客人没在
R:...I'm sorry,there's no answer./I'm sorry,Mr.Whitestead isn't in.
接待员:......对不起，没有人接。/抱歉， 怀特斯德先生不在。
Would you like to leave a message for him?
您给他留言好吗？
V:Yes,thanks.Do you have a piece of paper I could use?
客人:是的，谢谢。这里有没有一张纸给我用一下呢？
R:Certainly,here you are.
接待员:当然，给您。
V:Okay.Do you have an envelope?
客人:好的，你这儿有信封吗？
R:I'm afraid not.Would a piece of scotch tape do?
接待员:恐怕没有。透明胶带可以吗？
V:Okay.
客人:可以。
Lesson Three Guest Returns
第三课 客人回来了
R:Excuse me,Mr.Whitestead?
接待员:对不起，怀特斯德先生。
G:Yes?
旅客:什么事？
R:While you were out a friend of yours came by to see you.
接待员:当您出去的时候您的一个朋友来拜访您，
He left a note for you.Here you are.
他给您留言了一张纸条。给您。
Lesson Four
第四课
Visitors after 11:00 p.m
晚上11点以后的拜访
R:(after announcing visitor to guest) Thank you.
接待员:（通知客人有人拜访之后）谢谢。
And could you please fill out this form before you go upstairs?
在上楼之前您填写一下这张表格好吗？
V:Why?I've never had to fill in a form before!
客人:为什么？我以前从来没有填过。
R:It's because it's after 11:00 p.m..
接待员:因为已经超过晚上11:00了。
V:This is a bit much,really.
客人:这真是太烦琐了。
R:I'm sorry,I understand.
接待员:非常抱歉，我可以理解，
But I'm afraid we're required to do this by the Public Security Bureau.
可是公安局要求我们这样做的。
It's not a regulation of T.I.B.;I hope you understand.
这不是国际大厦的规定，希望您能理解。
V:Okay,okay.Here you are.
客人:好吧，好吧，给你。
R:Thank you very much.
接待员:非常感谢。