Informing Guest of Special Mail
This is Reception/the Front Desk.
We have a registered letter for you.
You can pick it up at your convenience.
G:Okay,thanks.I'll be down in a couple of minutes to get it.
Guest Receives a Package Notice
R:We have a package notice from the post office for you.
G:Oh,great.I'll be right down to get it...Hi.You have a package for me?
We have a parcel notice from the post office for you.
The post office has a package for you.
You should go there to pick it up within three days
or you may have to pay a small fine.
G:Oh,you mean I have to go to the post office to pick it up?
R:Yes,or you can have a clerk from the post office in the basement
get it for you for a thirteen yuan service fee.
G:That's okay.I can just go downstairs and get it myself.
R:Oh,I'm afraid your package isn't at the post office on B-1;
it's at another post office not far from here.
G:Oh,I see.How far is it?
R:Just five minutes by bike.
G:All right.It's a nice day and I need some exercise.
Can you tell me how to get there?
R:Sure.It's not difficult.
Go down the street,
through the market and continue for two more blocks until the road ends in a T.
Turn left and go one block to a very big,open intersection.
The post office is on the corner on the right.
G:Okay.I think I can get it.
R:By the way,you'll need to show your passport and this notice,
and pay a small fee,probably about three yuan.
R:Oh,excuse me，could you please sign here for the parcel notice?
Guest is Looking for a letter
G:I'm expecting an important letter from England.Has it come yet?
R:Just a moment,please.
Let me check...I'm sorry,we haven't seen it.
G:Is there any way you can check on it for me?
R:How was it sent? Was it sent by Express Mail?
If it was sent by Experess Mail,you can check with the post office on B-1.
If it was sent by DHL,you can check with the DHL office on the second floor.
G:Can you check it for me?
R:I'm sorry.I'm afraid not.
You must check it yourself.