Lesson One Guest Comes to Register
G:Hi,I'm here to check in.
R:You must be Mr.Larson.
R:Welcome to Tianjin International Building.
Would you please fill out this registration form?
R:Thank you ...Excuse me,sir.You forgot to fill in your visa number.
G:Did I?Let me see that...Oh,sorry...Here you are.
R:And would you sign here,please? Thank you.
May I see your passport,please ...Thank you.
Would you mind leaving your passport here for an hour or so?
We must/have to make a copy of your passport and visa for our records.
Lesson Two Guest's Visa Is Invalid
R:I'm sorry,your visa has expired.
G:What?You're kidding!Let me see that...There must be some mistake.
I don't understand how that could be.
R:I'm afraid you'll need to go to the Public Security Bureau
to have your visa extended before we can have you check in.
It's not far from here.A taxi can take you there in five minutes.
Lesson Three Introducing Facilities
R:You're in room 2904.Here are your keys.
This is the key to your apartment.And this key is for your mailbox.
The mailboxes are on the other side of this wall.
This is your temporary I.D.card.
The real one will be ready in a week or two.
If you show this,you can get a 10% discount at the restaurants here.
Also,with this you can use the Health Club for free.
G:What kind of restaurants are there in your hotel?
R:At T.I.B.-that's what we call Tianjin International Building-
we have two Chinese restaurants,a Japanese restaurant,
a western restaurant and bakery.
The western restaurant is on the first floor.
Also,there is a supermarket on the second floor,
the Health Club is on the third floor,
and the Business Center is on the fourth floor.
G:I have a question,and I park my car in the back parking lot?
R:You can contact the Estate Department on the fourth floor about getting a parking permit.
Lesson Four Showing Guest to His Room
R:May I show you to your room?
R:Here,let me help you with your bags.
R:(if there are blocking the way )Excuse me,may I come through,please
(in the elevator)Your room is on the 29th floor.
This way,please.After you.This is your room.
By the way,you probably know you can't drink the tap water.
You must drink boiled water.Or you can buy bottled water.
G:Oh,thanks for telling me.
R:If there's anything we can do for you please let us know.
The extension for the front desk is "6".
Lesson Five If Receptionist Is a Lady
R:You're in room 2902.
Kenny will help you with your bags./Kenny will show you the way.
Lesson Six Guest Wants to Park His Bicycle
G:Where can I park my bicycle?
R:You can park your bicycle under the awning in the back lot,
but you need to get a bicycle tag first.
There's a one hundred yuan deposit for the bicycle tag.
You can give the deposit to the cashier,or if you like,
you can give it to us and we'll bring it to the cashier for you,
then give you the receipt.
G:Okay.Why don't you do it for me?Here you are.
R:One hundred yuan.Okay.
We'll bring the receipt up to your room when we get it.
Here're your bicycle tag,and this is the receipt for your deposit.
It's very important that you keep the receipt
or you will not be able to get your deposit back when you leave.
G:All right.Thank you for your help.