技能训练


Please choose a correct answer for each question.

1. What skills do new recruits not need to have?
A)plating skills
B)washing up skills
C)serving skills

2. Which skills does Jenny mention?
A) good personality and communication skills
B) good interpersonal and catering skills
C) good interpersonal and communication skills

3. Which of these skills for dealing with the public does Marina mention?
A) an approachable manner, personal cleanliness, a slim appearance
B) an approachable manner, personal cleanliness, a neat appearance
C) an approachable manner, personal cleanliness, a friendly appearance

4. What must they insist on?
A) Previous experience
B) Perfect English
C) Over 25 years old
文本
Luke: Well Naomi, you won’t be the newest recruit for much longer.

Naomi: What’d you mean Luke? Spill the beans!

Luke: I’ve just seen an email from Steve. We’ve won the bid for the conference! We’lll be hosting the whole thing now, so it’s all hands on deck. And we’ll be getting loads of new temporary staff to help us out too.

Naomi: Oh that’s wonderful – the more the merrier I say! And now I won’t be the only one under Roberto’s critical eye anymore!

(later in office)

Jenny: Marina, I’ve just be in touch with the catering firm whose staff we are going to hire. They asked me if we’re looking for any particular skills or qualities in the temps. Have you any suggestions?

Marina: Oh that’s a good sign. They are not just sending anybody! Hmm, let’s see. Well, no, they don’t have to have any plating skills, all the food will be plated in the kitchen as usual. But they will need comprehensive waitering experience – they have to know what the job entails, they should know basic health and safety requirements, they should have customer care knowledge…ehm…they’ll be working as a team so they have to have teamworking skills…

Jenny: Right…good interpersonal skills then…and good communication skills, I imagine.

Marina: Yes and they have to be able to work under pressure. They won’t be familiar with our place, so they have to get used to it pretty quickly… things can get quite hectic.

Jenny: So, flexibility too?

Marina: That’s right. Ehmm... I think that is it really, apart from the usual requirements for dealing with the public…an approachable manner, personal cleanliness…a neat appearance… that’s about it. And we really must insist on previous experience though, we don’t have time to train people in.

Jenny: Right, I’ll get back to the catering firm and tell them that’s what we are looking for. The... what on earth?! That’s a fire alarm Marina! C’mon, we’d better start heading down to the meeting point outside.

Marina: I can’t believe it! Another fire so soon?! This is a disaster, I hope it’s not the kitchen again…
日积月累
recruit (n.) - a new member who is hired to work in a company or organisation. 新人

spill the beans - to tell people the secret. 泄密
Billy spilled the beans, so we all had to stay after school.
比利泄露秘密,所以放学后我们都必须留校。
He is sure to spill the beans before long.
用不了多久他准会走漏消息的。

all hands on deck (idiom) - you say this when you need everyone's help to do a lot of work in a short period of time. 齐心协力

loads (of) - it is usually used in plural, meaning a large quantity. 很多，许许多多

the more the merrier (idiom) - you feel happier when there are greater number of people. 多多益善

quality (n.) - a characteristic or distinguishing feature of a person. In general, companies usually look for qualities like good communication, interpersonal and teamwork skills in hiring a suitable candidate. 品质，特征

temp (n.) - (informal) a person who is employed to work only for a short period of time when there is extra work. 临时工

entail (v.) - to involve as necessary. 牵涉到，包括，包含
This job would entail your learning how to use a computer.
这工作将需要你学会怎样用计算机。
That plan entails work.
那项计划需要工作。

teamwork/teamworking skills (n.) - the ability to work well in a group. 团队工作的能力

interpersonal (adj.) - involving or connected with relationships between persons. 人与人之间的，人际的

communication (n.) - the act of sending and sharing information between persons. 交流

hectic (adj.) - having much to do and being very busy. 忙乱的，忙碌的

lead a hectic life 过忙忙碌碌的生活

Today was hectic. 今天 忙得不亦乐乎.

flexibility (n.) - the ability to change easily according to the situation. 灵活性

approachable (adj.) - friendly 友好的，随和的，易接近的

what on earth - (informal) you say this when you are surprised or angry about something. 究竟
答案
A C B A