A five-star hotel 五星酒店
A video shows a 5-star hotel staff cleans toilets and drinking glasses with the same towel.
Resort /rɪˈzɔːrt/ 度假村酒店
Resorts are usually created near natural, scenic surroundings and offer guests many recreational activities and facilities such as spa, gym, swimming pools, tours etc.
Don't forget to tip the housekeeper when she's done with the cleaning.
All of our rooms have complimentary soap, shampoo, and coffee.
Damage charge 损坏赔偿
We will have to add a damage charge for the glasses you broke.