DIANE: Good morning.Diane Davies.Can I help you?

GAVIN: Yes,I'd like to get some insurance for the contents of my home.

DIANE: Fine.When did you move into the house?

GAVIN: A couple of weeks age,and it's an apartment actually.

DIANE: I was told by the landlord that it would be a good idea to get some insurance for the furniture and other personal possessions.

GAVIN: Fine.Well,let's get some details.What kind of apartment is it?

DIANE: It's a two-bedroom apartment.

GAVIN: What floor is it on?

DIANE: Why do you need to know that?

GAVIN: Because it affects the cost of the insurance.

DIANE: An apartment on the ground floor isn't as protected as others and there's more chance of a break-in.

GAVIN: Really?I didn't know that.It's on the third,no,second floor.

DIANE: Second...and now much is the rent?

GAVIN: It's $615 per month.

DIANE: Good,and where is it located?

GAVIN: In Biggins St,South Hills.

DIANE: I see.And what things did you want to insure?

GAVIN: Well,what do you recommend?

DIANE: Well,the most important things are those which you would normally find in a home.Things like the television,fridge and so on.

GAVIN: I see.Well,I've got a fridge and a stereo system which I've just bought from a friend.