LOUISE: Oh hello,I'd like to join the video library.

MR MAX: OK.Would you like to fill in the application form now?

LOUISE: Yes,I can do it now.

MR MAX: Hold on and I'll get a form.Now,I'll just ask you a few questions and then I'll get you to sign at the bottom.

LOUISE: Right.

MR MAX: What's your full name?

LOUISE: Louise Cynthia Jones.

MR MAX: Jones?

LOUISE: Yes,that's right.

MR MAX: OK,and what's your address?

LOUISE: Apartment 1,72 Black Street,Highbridge.

MR MAX: Black Street,that's just around the corner,isn't it?

LOUISE: Yes.

MR MAX: OK,so the post code is 2085,right?

LOUISE: Yes,2085.