7 理赔方案
3句英文任你选
Would you agree to a replacement?
你方是否同意换货?
We regret for the loss you have suffered and agreed to compensate you by US $30000.
我们对你方遭受的损失表示遗憾，同意赔偿你方3万美元。
I've seen the consignment and agree to replace the defective items quickly after I return to London.
我已看过货物，同意回到伦敦后迅速替换瑕疵品。

半个句型要记牢
agree to (同意，接受)

Tip:
agree to表示"答应，应允;同意，赞成，赞同;接受(想法、计划、建议、条件等)"如 I agree to出is arrangement. (我同意这样安排。)， We agree to accept all your claim. (我方同意接受贵方所有索赔。)如果不同意对方的理赔方案，可回答No，然后说自己的建议。如 No， we'd rather you to sell these goods at a discount. (不，我希望你方降价销售这些商品给我方。)