Section one

Good afternoon, Grandview Hotel.

Yes. Hello, I, umm, I'm planning to spend a few days in your city next week. And I'd like to, uh, make a reservation.
Of course. When do you want to stay here?
Next week, Wednesday night and Thursday night.
So, that's February 13'" and 14'".
Yes, that's right.
And how many guests will there be?
Just me. So do you have a room available?
Yes, we do. I'll just need to take some of your information. May I have your name please?
Oh, right, yes. It's Roxanne Wilson. W-I-L-S-O-N.
Thank you, Miss Wilson. And may I have your credit card number?
It's 2336189872.
9 8 7 2, got it. All right, Miss Wilson, I have your reservation confirmed. Can I help you with anything else?
Well, yes. I was ndering since I'll have a couple of free hours Friday morning before I leave. Is there anything interesting to see close to the hotel?
Do you like museums? The Art Museum's very close by.
I love museums. But not art. Can't stand it. I've heard your city has a very interesting Science Museum though.
Yes, but unfortunately it's closed in the winter. Are you interested in shopping?
Sure. I love shopping. Are there any good stores nearby?
Yes, we have a large shopping mall just t bus stops away.
You take the bus to Monument Square and it's just half a block from there.
Just look for the post office and you'll see the mall entrance next to it.
Fabulous. What about lunch? I hear your city has good restaurants.
Yes, there's a nice restaurant very near. It's just across the street from the park.
Sounds good. Ican have lunch then walk in the park afterwards. I have one more question. What's the best way to get to the hotel from the airport?
Subway is the fastest, of course. There are buses, but they're quite slow.
I'll be arriving quite late, after 10:00 p. m. I thought I may have to take a taxi.
The subway will runs until midnight.
Oh, good. Then I'll do that. Will there be someone at the hotel front desk that late?
Oh, yes. The front desk stays open until 2.