职场中情绪管理有多重要?(5)
日期:2022-11-15 10:00

(单词翻译:单击)

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But what I would say the major contribution here is the ability model which positions EI as a standard intelligence that has its own unique set of mental abilities, four fundamental emotional related abilities that support problem solving.

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但我想说的是,这里的主要贡献为能力模型,这种模型将情商定位为一种标准智力,有自己独特的心理能力,有四种基本的情感相关能力,能帮助解决问题1!U-;sFaYqRkc!FiuXvF

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What are those four?

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这四种能力是什么?

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Yeah, the four are perception and expression of emotion. Using EI to facilitate thinking. The understanding of emotions. And the management of emotions.

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是,这四种能力是感知和表达情感(YS@+j]Jq&K8GE5).e。利用情商促进思考q&(COtV,88D_=hLX。理解情感%PUbBki,Zm*。以及管理情绪BB5oqH_Ui[@qtUlKm,

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And those abilities are correlated.

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这些能力是相互关联的8Ovi7QA5vX_afueDU

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They work along with other intelligence and evolve as we mature.

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它们与其他智力一起工作,并随着我们的成长而进化vu=lclP&Hf0G]gany

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And so, Dan, you came across their article in your work as a science journalist at the New York Times.

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丹,你在《纽约时报》做科学记者时,你的作品中可以看到他们的文章+)lpMdz@HOlh

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Why did it stand out to you? Why did you want to write about it?

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为什么它(情商)会引起你的注意? 你为什么想写这个主题?

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When I saw that article and I saw the oxymoronic phrase, as Susan said, emotional intelligence, I loved it.

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当我看到那篇文章时,我发现了一个矛盾的词组,就像苏珊提到的,情商,我喜欢它RLm_XHHK6XULO

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I thought this is what I’d been looking for.

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我想这就是我一直在找的东西V_p]^eca!qKJ*e^6ECR

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I had been writing in the New York Times about new findings on emotions in the brain.

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我一直在《纽约时报》上撰写关于大脑情绪的新发现vvo+|tQQ-lGQd&H.1U

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The 1990s were called the Decade of the Brain, and there had been a troubling event in a school in New York City, some violence.

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20世纪90年代被称为“大脑的十年”,纽约市的一所学校发生了令人不安的事件,一些暴力事件!1Tr((c+tOK

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And I started writing about what I was then calling emotional literacy, saying we should be teaching kids how to manage their emotions. They’re getting out of control.

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我开始撰写我当时称之为情绪素养的东西,内容是我们应该教孩子们如何管理自己的情绪.|z__@JIX%5。他们正在失控,[_;]M8TN!2BPd

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And I decided there was a critical mass to write a book.

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我断定有足够数量的内容来写一本书,@|9@_HV%qks56

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And when I found that rather obscure article that Mayer and Salovey had written, I thought, “This is the name of the book.”

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当我发现梅耶尔和萨洛维写的那篇晦涩难懂的文章时,我想,“这就是这本书的名字y5oq2g+9)G)[,F。”

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Yeah. And so, how did you build on Salovey and Mayer’s work in a way that made it more practical and usable for a business audience?

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tD&qMPiaq4。你是如何在萨洛维和梅耶尔的研究基础上,让这本书对商业受众变得更实用、更有价值的呢?

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Actually, I didn’t really build on their work.

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事实上,我并没有以他们的作品为基础LwFR%-V9lWpf^e

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I took their concept that emotions matter.

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我接受了他们“情绪至关重要”的观念V6Uga5U;umMNx+R(E

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And my own model has four parts.

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我自己的模型有四个部分uc*o*|KKlZ

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I call them self-awareness, self-management, empathy, relationship or social skills.

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我称之为自我意识、自我管理、同理心、关系或社交技能AC7GcmQg;NLjgf

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Those are the four domains and the different competencies nest in those domains.

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这些是这四个领域,这四个领域内又存在不同的能力组0&FO))~XeNTYe=EJv

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I went back and started working with Richard Boyatzis, who’s now a professor at Case Western Reserve University’s Weatherhead School of Management, and we developed a model looking at the competencies that distinguished the very best performers in leadership, in teams, and so on, from mediocre ones.

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我回去后开始与理查德·博亚齐斯合作,理查德现在是凯斯西储大学魏德海管理学院的教授,我们一起开发了一个模型,用于观察在领导力、团队等方面表现最好的人与表现平庸的人之间的能力差异Q]0+Ip[c]as7~B+m7@b&

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