工作中遇到难相处的人怎么办?(3)
日期:2022-08-29 17:10

(单词翻译:单击)

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Is your advice any different based on whether the person you’re dealing with is a direct report or a boss or a peer?

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与你打交道的人是直接下属、老板还是同事,你的建议有什么不同吗?

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Do you need to handle each situation differently just like you would handle the different types in a different way?

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您是否需要以不同的方式处理每种情况,就像您以不同的方式处理不同类型的问题一样?

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The advice generally works across whatever the reporting relationship is with the other person.

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这个建议通常适用于任何汇报关系的人wy*[p;r(GXKoyKEo

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However, which tactics you choose to use and how you implement them will be slightly different.

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然而,您选择使用哪种策略以及如何实施它们将略有不同rSkvXipq=E!I|u-vh%Ue

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With a peer, you’re probably just going to implement these tactics very straightforwardly, not have to think much about the power dynamic.

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与同龄人在一起,你可能只需要非常直接地实施这些策略,而不必过多地考虑权力动态JV)a.oVENO^

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With a direct report, you have to keep in mind how much power you wield over them in terms of what assignments they get or what their salary is.

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对于直接下属,你必须记住,在他们得到什么任务或他们的工资方面,你对他们有多大的权力(h18Hq429L;CG

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And with a boss, you have to do the risk assessment of, is it worth pushing back on this behavior?

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和老板之间,你必须做风险评估,这样的行为值得回击吗?

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Is it okay for me to be as direct as I want to be?

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我可以像我想的那样直截了当吗?

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Do I need to maybe be a little more subtle in my feedback or my requests for their behavior change?

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我是否需要在我的反馈或我要求他们改变行为时更加微妙一些?

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Because you don’t want to damage that relationship.

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因为你不想破坏这段关系Ur5(DNJtXJSz4

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It’s an important relationship, and in many organizations, that hierarchy will require that you not directly confront them.

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这是一种重要的关系,在许多组织中,这种等级制度要求你不要直接面对他们4)J_7J.N)4O,P

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A lot of times the advice you hear is to have a frank and open and collaborative conversation about it.

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很多时候,你听到的建议是就这个问题进行一次坦诚、开放和合作的对话Ab|aC1.|NJqr9.~b

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But how do you decide on the right timing for that, the right tone for that?

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但你如何决定合适的时机和合适的基调呢?

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How exactly do you do it?

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你到底是怎么做的?

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A lot of the advice I share is about not being direct, actually trying to find ways to sort of nudge them to productive behavior, partly because some of the archetypes I explore in the book, like the know-it-all or the insecure manager, don’t respond well to direct confrontation.

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我分享的很多建议都是关于不要直截了当,实际上是试图找到某种方法来推动他们采取富有成效的行为,部分原因是我在书中探索的一些原型,比如百事通或缺乏安全感的经理,在直接对抗时反应不佳%1%X8uXVj~qh

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That said, you know me well enough to know I’m a fan of the direct conversation, the collaborative conversation.

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也就是说,你很了解我,知道我是直接对话、协作性对话_SG)#.)#=Dsm%B

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You do have to do the risk assessment of what will happen if this goes sideways, if they get really defensive, if they get upset, if I get upset?

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你必须做风险评估,如果事情变得一边倒,如果他们变得非常防守,如果他们感到不安,如果我感到不安,会发生什么?

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But at the same time you want to do the risk assessment of what if I don’t do anything?

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但同时你想做风险评估,如果我什么都不做怎么办?

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That’s the first thing is really be clear with yourself about the costs and benefits of that conversation.

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第一件事就是你要清楚这种对话的成本和收益LMHvNs9VW^w|

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And then set it up for a time and a place where you can be your best self and they can be their best selves.

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然后设定一个时间和地点,在那里你可以做最好的自己,他们也可以成为最好的自己We;P&EEQDtzz*@VS

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Because we often, or at least I should say I often think about, “Well, how do I catch them?”

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因为我们经常,或者至少我应该说我经常在想,“那么,我怎么才能抓住他们呢?”

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How do I get them in a moment where they’ll hear everything I have to say and admit they’re all wrong?

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我怎么才能让他们听到我说的每句话然后承认他们都错了?

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But you don’t want them to be in a poor frame of mind because then it won’t be a productive discussion.

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但你不希望他们心情不好,因为那样的讨论就不会有成效;j&EPA&YbIKH

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Think about when are you both going to be the least stressed out?

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想想你们俩什么时候压力最小?

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When are you both going to be not in a rush?

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你们什么时候才能不着急呢?

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When are you going to both be hopefully slept and in a good mood?

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什么时候你才能既睡得安稳又心情舒畅?

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After a productive meeting where you and the other person maybe agreed on something, that’s a great time to sort of pull them aside and say, “Hey, can we chat about how we’ve been interacting lately?”

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在一次富有成效的会议之后,你和另一个人可能会就一些事情达成一致,这是一个很好的时间,可以把他们拉到一边,说,“嘿,我们能聊聊我们最近是如何互动的吗?”

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Or “Can we chat about what happened in the meeting last week?

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或者“我们能聊聊上周的会议吗?”

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I thought this one went well, but there were some things that happened last week that I really want to bring up with you.”

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我认为这次很顺利,但上周发生的一些事情,我真的很想跟你谈谈ckTa)GOuc9YMHLu。”

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