Let's listen to the discussion again, this time when the conversation is a little faster.

Let's get this show on the road.

This is an open discussion, so who wants to start off?

Hannah, even though I've been knee-deep in your data for months, there's something I have to get off my chest.

Why didn't you ask the focus groups about our product's color and design?

I can see your point, Chris, but based on past experience, we know that customers mostly consider “affordability” and “ease of use” when deciding which product to buy.

I can't go into this in detail now, but most customers just want reliability, and the design is secondary.

Chris, you've brought up an interesting point, but I think Hannah is right.

Don't take this the wrong way, Chris, but the interests of engineers and our customers aren't the same.

But of course, I'm not a marketing expert by any means.

Now you understand the vocabulary needed to participate in discussions at formal and informal meetings.

In our next episode, number eight, we're going to study the vocabulary for taking questions, or accepting and answering questions from other people at a meeting.