听力文本
Please be aware that this call may incur a charge.
请注意 本次通话可能会收取费用
You will be charged at the rate set by your service provider.
您的通话费将由本人的电话公司收取
This number is for benefits enquiries only.
本号仅用于已有福利申请查询
If you are calling to make a new claim for benefits,
如果您是为了新的福利申请而致电
please redial, to help answer your query as quickly as possible.
请重新拨打号码 那样会尽快收到申请回复
We are sorry, but all our customer service agents are busy at the moment.
很抱歉 客服全部占线中
Please hold and we will answer your call.
请勿挂机 我们会尽快接听
Oi! What are ye playing at?
哎 你那捣鼓什么呢
重点讲解

dial
拨(电话号码)
He dialled the number and waited.
他拨号后便等着通话。
Dial 0033 for France.
打电话到法国拨 0033。

busy
busy with sth
busy with sb
having a lot to do; perhaps not free to do sth else because you are working on sth
忙碌的；无暇的
Are you busy tonight?
你今晚忙吗？
Kate's busy with her homework.
凯特正忙着做家庭作业。

aware
aware of sth
aware that...
knowing or realizing sth
知道；意识到；明白
I don't think people are really aware of just how much it costs.
我认为人们并不真正明白这要花多少钱。
He was well aware of the problem.
他很清楚这个问题。

charge
charge sb for sth
charge sth for sth
charge sb sth
charge for sth
to ask an amount of money for goods or a service
收费；要价
What did they charge for the repairs?
他们收了多少修理费？
The restaurant charged £20 for dinner.
这家餐馆收了20英镑的餐费。

视频及简介
该片讲述了布莱克打不通电话的故事。