Good afternoon,Sir and Madam.May i help you?
下午好，先生夫人，需要我帮忙吗？

Good afternoon,i'm Jack Wilson.My wife and i have just arrived.We'd like to have a room at your hotel for tonight.
下午好，我是杰克威尔逊。我和我的妻子刚刚抵达我们需要今晚在旅店住一晚

Welcome to our hotel.Have you made any reservations?
欢迎来到我们旅馆，你有预约吗？

I'm afraid not.Could you arrange a twin-bed room with a bath for us?
恐怕没有。你能安排一个可以洗澡的双人床房间吗？

Wait a moment,please...Oh,Room 1111 is available,which commands a good view of Huangpu River.
请等一下。。。哦，可以用1111室，它临黄浦江的景色

Great,l'll take it.How much do you charge?
太好了，我定了，多少钱？

RMB 720 Yuan
720元

OK
好的

Please show me your passports and fill in this registration form.
请让我看看你的护照，并填写登记表。

I'll take care of it.
我会搞定的。

Thank you.Would you please pay RMB 1500 Yuan as deposit?
谢谢您。需要付1500元。

Here you are
给你

Thanks.This is the receipt,key and the room card to Room 1111.The bellman will show you up with your baggage.I hope you'll enjoy your stay with us.
谢谢您。这是收据，这是1111房间的钥匙和房卡。侍者将带您和您的行李去你的房间。我希望您能在这里过得愉快。

That's very kind of you.
谢谢。