情景会话口袋书人际篇 第345期:售后服务(1)
日期:2014-02-20 16:23

(单词翻译:单击)

1. What after service can you offer?
你们能提供什么样的售后服务?
还能这样说:
How can you offer the after service?
What about the after service?
应用解析:
active service 实际战斗,实战;
at one's service 为某人效劳;随时提供服务;
customer service 客户服务;
service quality 服务质量
2. It can be refunded if there is something wrong with it.
如果有问题的话,可以拿来退货。
还能这样说:
If something goes wrong, it can be refunded.
You can return it if there is something wrong.
应用解析:
tax refund management 退税管理;
refund the balance 补偿差额;
charges refund 运费退款;
refund sth. to sb. 退还(所收的钱),偿付(花去的费用)
3. Can I have a refund?
我能不能有退款?
还能这样说:
Can I have my money back?
Can I get a refund for it?
4. We offer maintenance for the goods.
我们提供保养维修。
还能这样说:
We provide the customer maintenance service.
We are responsible for the maintenance.
应用解析:
breakdown maintenance 故障维修,停工检修;
annual maintenance 年度保养;
maintenance order 赡养令,抚养令;
effective maintenance 有效维护管理

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重点单词
  • maintenancen. 维护,保持,维修,生活费用 n. 供给,抚养; 主
  • effectiveadj. 有效的,有影响的
  • qualityn. 品质,特质,才能 adj. 高品质的