星型典句：

第一句：When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied.
提货时我们发现货物被水打湿并且已经腐烂了。

A: So what's wrong with our goods?
我们的货物怎么了？
B: When taking delivery, we found that the cargo had been seriously wet by fresh water and putrefied.
提货时我们发现货物被水打湿并且已经腐烂了。
A: There must be something wrong with the delivery.
一定是运送过程出了问题。
B: You must compensate us for the loss.
贵方应赔偿我方的损失。

第二句：On the basis of clause 15 of the contract, we have the right to claim.
根据合同第15条，我方有权要求索赔。

A: It seems that a negotiation is inevitable.
看来谈判是在所难免了。
B: On the basis of clause 15 of the contract, we have the right to claim.
根据合同第15条，我方有权要求索赔。
A: We will go over the contract.
我们会重审合同的。

其他表达法：

应提供的单据，一般应提供进口货物到货通知单、进口货物报关单、合同、发票、提单/运单等。

We have to put in a claim against you for all the losses sustained.
我方向你方索赔，弥补你方造成的损失。

According to the contract, you are responsible to compensate us for the loss we have suffered.
根据合同，你方有责任赔偿我方遭受的损失。