人际信任问题如何影响经济走势(3)
日期:2022-01-25 10:00

(单词翻译:单击)

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Data on trust between individual Americans are harder to come by; surveys have asked questions about so-called interpersonal trust less consistently, according to Pew.

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美国个人之间信任的数据更难获得; 皮尤研究中心称,调查中关于所谓人际信任的问题越来越少J7p%RjjfNJBCN6@f|gg~

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But, by one estimate, the percentage of Americans who believed “most people could be trusted” hovered around 45 percent as late as the mid-’80s; it is now 30 percent.

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但是,据一项估计,直到80年代中期,相信“大多数人都是可以信任的”的美国人比例徘徊在45%左右; 现在是30%3I.WSJZ,pTIw

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According to Pew, half of Americans believe trust is down because Americans are “not as reliable as they used to be.”

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根据皮尤研究中心的调查,半数美国人认为信任度下降是因为美国人“不像过去那样可靠了”t4iMj&bUoZZ8=WnbCEe2

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Those studies of suspicious Zoom workers suggest the Trust Recession is getting worse.

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那些对可疑的Zoom员工的研究表明,信任衰退正在恶化[T4QStph~oK%Gd4

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By October 2021, just 13 percent of Americans were still working from home because of COVID-19, down from 35 percent in May 2020, the first month the data were collected.

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到2021年10月,由于新冠肺炎,只有13%的美国人仍然在家工作,低于2020年5月(数据收集的第一个月)的35%pXQ5DX1g2bTFp

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But the physical separation of colleagues has clearly taken a toll, and the effects of a long bout of remote work may linger.

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但是,同事之间的身体隔离显然已经造成了负面影响,长时间远程工作的影响可能会挥之不去1gt5*3ycjeB%,;,2p

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Why? one reason is: We’re primates.

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为什么? 一个原因是:我们是灵长类动物Z|sjUszVE0h%#

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To hear the anthropologists tell it, we once built reciprocity by picking nits from one another’s fur—a function replaced in less hirsute times by the exchange of gossip.

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根据人类学家的说法,我们曾经通过从彼此身上捡虱子来建立一种互助关系——而在毛发稀疏的时代,这种功能被交流八卦所取代1dl(fT2z(Ck&

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And what better gossip mart is there than the office?

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还有什么地方比办公室更能八卦呢?

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Separate people, and the gossip—as well as more productive forms of teamwork—dries up.

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人与人之间的分离、八卦——以及更有成效的团队合作形式——逐渐枯竭i(ZGOW(*whn9Vw

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In the 1970s, an MIT professor found that we are four times as likely to communicate regularly with someone sitting six feet away from us as with someone 60 feet away.

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上世纪70年代,麻省理工学院的一位教授发现,我们经常与离我们六英尺远的人交流的可能性,是与离我们六十英尺远的人交流的可能性的四倍FgGGt@vJCw.q(

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Maybe all that face time inside skyscrapers wasn’t useless after all.

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也许在摩天大楼里的那些面对面的时间并不是毫无用处的coC25,P~&Cd4

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Trust is about two things, according to a recent story in the Harvard Business Review: competence (is this person going to deliver quality work?) and character (is this a person of integrity?).

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根据《哈佛商业评论》最近的一篇文章,信任取决于两件事:能力(这个人能否提供高质量的工作?)和性格(这个人是否正直?)

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“To trust colleagues in both of these ways, people need clear and easily discernible signals about them,” wrote the organizational experts Heidi Gardner and Mark Mortensen.

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组织专家海蒂·加德纳和马克·莫滕森写道:“要在这两方面都信任同事,人们需要清楚、容易识别的信息lZcKls8@W)dlrJkSxE。”

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They argue that the shift to remote work made gathering this information harder.

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他们认为,向远程工作的转变使得收集这些信息更加困难W|&~-BH~-U%U=J&F^fN

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Unconsciously, they conclude, we “interpret a lack of physical contact as a signal of untrustworthiness.”

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在不知不觉中,他们总结道,我们“将缺乏物理接触解读为不值得信赖的信号]C~d%qyDX_oA(ag@。”

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This leaves us prone to what social scientists call “fundamental attribution error”

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这让我们倾向于社会科学家所说的“基本归因错误”

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—the creeping suspicion that Blake hasn’t called us back because he doesn’t care about the project.

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——逐渐怀疑布莱克没有给我们回电话,因为他不关心这个项目XJGyugt+4)ZjCsb=

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Or because he cares about it so much that he’s about to take the whole thing to a competitor.

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或者因为他太在乎这个项目了,所以他要把整个东西拿给竞争对手o~zWjdOHNDS

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In the absence of fact—that Blake had minor dental surgery—elaborate narratives assemble.

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在缺乏事实的情况下-布莱克做了牙科小手术-复杂的叙述汇集在一起lkI^!|f,p02f(lShwN

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