(单词翻译:单击)
Hi my name is Rebecca and welcome to our short lesson in business English.
大家好,我是Rebecca 。欢迎来到商务英语课 。
A couple of terms that we're going to clarify today have to do with who buys services, all right? And what we call that person or those people.
今天我们要讲的几个词语和购买服务的人有关 。我们该怎么样称呼那些购买商品和服务的人呢?
So the words we're talking about today are "customer" and "client". When do you call someone a customer and when do you call someone a client, right?
我们今天要讲的是“顾客”和“客户”这两个词 。什么情况下称“顾客”,什么情况下称“客户”呢?
So generally, now the description is something like this. A customer is someone who generally buys products from a shop or a restaurant, right?
通常情况下,这两个词就像是:“顾客”通常是从商店或餐馆购买产品的人 。
You can think of food as a kind of product in a restaurant, so a restaurant has customers, a shop has customers, all right?
你可以将食物当做是一种商品,因此,餐馆里有顾客,商店里有顾客 。
A client, on the other hand is someone who buys services from a professional person or a professional organization or company, right.
而“客户”是指从专业人士或转移组织、公司购买服务的人 。
So examples of professionals who provide services and examples of professionals who have clients in effect are accountants, lawyers, consultants, right?
这些提供服务的专业人士以及拥有“客户”的专业人士可以是,会计、律师、咨询师 。
Israel people who call their customers not customers but clients, the people who purchase services from them or receive services from that are called clients, all right?
犹太人称他们的“顾客”为“客户”,这些从他们手中购买服务或接受服务的人被称为“客户” 。
And then just another short little point nothing to do with customers or clients.
还有另外一个小点,与客户或顾客无关 。
For a teacher, you wouldn't say that a teacher has customers really, we don't normally refer to them that way, even if they do pay,
对于一名老师来说,不会说老师有顾客 。虽然他们确实有交学费,但是通常不称他们为顾客,
we refer to them as students, similarly a doctor doesn't normally refer to the people who come to see him or her as customers or clients
而是称为学生,同样,一名医生不会将看病的人称为顾客或客户
but rather as patients all right? That's just a little bit extra in terms of vocabulary for you.
而是称为病人 。这是额外的词汇拓展 。
If you'd like to do a little quiz on this and or on any other a variety of other subjects actually to do with English,
如果你想做一下相关小练习,
please visit our website at www.engvid.com, all right? Thank you very much. Good luck with your English, bye for now.
请登录www.engvid.com 。非常感谢 。祝你学好英语 。下期见 。