A: IBJ, Jane speaking. How can I help you?
这里是IBJ银行，我是Jane。我能如何为您效劳？
B: Hello. I'd like to speak to someone regarding my card.
你好。我想找个人谈谈有关我的卡的事情。
A: Sorry, I'm not quite sure if I understand. In what way, Sir? Has your card been stolen?
对不起，我不能十分肯定是否理解了您的意思。是关于哪方面的，先生？您的信用卡被盗了吗？
B: No, no. Nothing at all like that. It's just that I applied for a credit card with you a while ago,my application was accepted, but I'm still waiting for my card.
没有，没有。完全不是这样的。只是我之前在你们这里申请过信用卡，我的申请被接受了，但我的卡还没有到啊。
A: Oh, I see, Sir. Well, it does take 5 working days to issue and post the card.
噢，我明白了，先生。嗯，发卡和寄卡的确需要用5个工作日的时间。
B: Yes,my application was accepted last Friday. Now it's Wednesday, that's more than 5 days.
是呀，我的申请是上星期五通过的。现在是星期三，超过5天了。
A: Sorry, Sir,but it's 5 working days. This does not include weekends, so your card should be with you later this week.
对不起，先生，是5个工作日。不包括周末，所以您的信用卡应在本周晚些时候到您那里。
B: Of course! How silly of me! Yes, 5 working days would mean this Friday, at the earliest. I see. I'm sorry to trouble you.
当然啦！我真笨！是呀，5个工作日最早也得到本周五啊。我明白了。很抱歉麻烦你了。
A: It's no trouble at all,Sir. Is there anything else I can help you with today?
一点儿都不麻烦，先生。我今天还有什么可以帮您的吗？
B: Nothing, thanks. I again apologise for the misunderstanding, bye for now.
没有了，谢谢。我为我的误解再一次道歉啦，再见。