A: Hello. What can I do for you today?
您好。我今天有什么可以效劳的？
B: I've got some documents here that go with the L/C our company opened 10 days ago. I think there is something wrong.
我这里有一些我们公司10天前开的信用证的单据。我觉得有点儿问题。
A: Really? Have you checked everything carefully?
是吗？您已经仔细地检查过了吗？
B: Very carefully, that's when I found the problem.
非常仔细，当时就我发现这个问题。
A: Ah, I see. The goods description is totally different from what you are expecting, right?
哎，我明白了。货物说明与您所期望的完全不同，对吗？
B: Yep, you've got it! What should we do?
是的，真让你说着了！我们应该怎么办呢？
A: Usually,if the problem is insignificant I advise the customer to go ahead9 it's normally a translation problem or something like that. But this does seem a little more serious. I suggest you get back on to them right now and ask them about it. Hopefully you can sort it out over the phone.
通常情况下，如果不是太明显的问题，我建议客户继续运作，一般是翻译问题或类似的情况。但这次似乎有点儿严重。我建议您马上回去找他们，向他们询问一下。希望您能通过电话就解决这个问题。
B: That's a great idea; thanks for your help.
是个好主意，谢谢你的帮助。