Here we are again at Tip Top Trading, where Anna's interview for a sales job has been suddenly interrupted.
我们又到了Tip Top Trading，在这里安娜的销售面试又突然中断了。
Office assistant Denise has entered the room, looking very worried.
办公室助理丹尼斯进来了，她看起来忧心忡忡。
What's wrong? And will Anna have any suggestions that might help?
出什么事了？安娜的建议能有帮助吗？
I don't know what to do!
我不知道怎么办了！
So what's the matter Denise?
出什么事了，丹尼斯？
You know the PowerPoint presentation?
你知道演示文稿吗？
The one we've been preparing for the last two months? Yes.
我们准备了两个月的那个吗？是的。
The one that's very, very important and that we need this afternoon? That one.
非常重要，并且我们下午要用的那个吗？是它。
We've lost everything! No!
全都丢了！不！
I had it on a USB stick, to transfer it, but the stick has vanished!
我带着一个U盘用来转存，但是U盘不见了！
Right Anna, now is your chance to help them find solutions to the problem.
好的，安娜，现在是你帮他们找到问题解决办法的机会。
You'll need phrases like: Can I make a suggestion?
你需要像这样表达：我能提个建议吗？
Why don't you...? Have you tried...?
为什么你不……？你有没有试过……？
Maybe we could...? How about...?
也许我们可以……？……怎么样？