Staff: Good afternoon, Happy Cake Shop.
工作人员：下午好，这里是欢乐蛋糕店。
Mike: Hi, Ms. I have ordered a birthday cake yesterday on the Internet. But it hasn't arrived yet. Could you tell me where it is?
迈克：这位女士，您好。我昨天在网上订购了一款蛋糕，但是现在还没有送到。可以告诉我现在蛋糕送到哪里了吗？
Staff: Could you give me your full name and telephone number?
工作人员：您可以告诉我您的全名和电话号码吗？
Mike: Mike Smith. 323-57-140.
迈克：迈克·史密斯，323-57-140。
Staff: Ok, let me check. Hmm, here it is. Our delivery system said that the driver left here about one hour ago. He might be caught in traffic. I am terribly sorry for that.
工作人员：好的，我来查一下。嗯，在这儿。我们的送货系统显示，司机1小时之前已经外出送货了。他可能这会儿堵在路上了。非常抱歉。
Mike: Oh, my God! Could you contact him to see where he is? If he is not too far away from my home, I would go there to pick it up by bike.
迈克：哦，天啊！您可以联系一下他现在在哪里吗？如果离我家不远的话，我可以骑车去取。
Staff: I'll contact him instantly. I apologize for the delay.
工作人员：那我马上给他打电话。对于送货延迟，我深感歉意。