The wrong software
错误的软件
A:I can't open this email attachment our Paris office has sent me.
A:我打不开我们巴黎办事处发给我的电子邮件的附件。
B:Are you sure you're using the right program?
B:你确定用对了程序吗？
A: Well, yes it's definitely the same program but I might have the wrong version.
A:哦,就这个程序确定无疑，但是我可能用错版本了。
Their system is newer than ours.
他们的系统比我们的更新。
B: That's why you can't open it. You'll have to upgrade before you can read the file.
B:那就是你为什么打不开的原因了。你需要升级一下才能看这个文件。