A: Welcome to IBJ Bank, how can we be of service?
欢迎光临IBJ银行。我们如何为您服务呢？
B: I spoke to a girl named Claire on the phone; it's about losing my card and everything.
我和一个叫Claire的女孩通过电话，是关于我丟失银行卡还有其他所有东西的事情。
A: What I need you to do first is fill in these forms, with as much detail as possible. Then we can get you a new card.
我需要您做的就是先尽可能详细地填写这些表。然后我们可以给您办一个新卡。
B: So, I can get my new card today?
那么，我今天能拿到新的卡了？
A: I'm sorry, Sir, the full procedure can take up to 7 days to process everything.
对不起，先生，全部手续最长需要7天的时间办理完毕。
B: 7 days! What am I supposed to do for money until then?
7天！在那之前用钱我应该怎么办呀？
A: If you bring some ID with you it's possible for you to make a withdrawal over the counter if you need to. But unfortunately, without your new card you cannot use the ATM, so all withdrawals must be made within working hours.
如果您带着身份证件的话您是可以在需要时到柜台办理取钱业务的。 但是，不幸的是，没有新卡您不能使用自动提款机，因此您只能在我们上班时取款。