4. Making Inquiries

4.多方问询

A: Hello, how may I help you today?

A：你好，今天需要我帮什么忙吗？

B: Hi. I would like to increase my Internet data.

B：你好O%VFKF9s6qOe%V(~)Uo。我想增加我的互联网数据)01v|g%X5BW.。

A: I'll be glad to help you with that. What's your account number?

A：我很乐意帮助你lC-PNif&S7+c。你的帐号是什么?

B: I don't have my account number with me, but my phone number is 310-865-9274.

B：我现在不知道我的账户，但我的电话号码是310-865-9274PiJHcW_&QHi@o9yIN。

A: Alright. I see you use our mobile service.

A：好吧Av!cfLH;g20fwQta&P]。我知道你使用我们的移动服务=Jg2,sO%wb+vSg!。

B: Yes. I also have a landline.

B：是的lRMnLw=Dg]o2yh7kE;]。我也有固网电信服务xL]UPK4W*cyM[,i+。

A: According to my file, you are eligible for an upgrade to our new service.

A：根据我的文件,你有资格升级到我们的新服务gM2hW;JE-59bSf|gM5n#。

B: What does this new service include?

B：这项新服务都包括什么？

A: It makes the Internet connection twice as fast.

A：它使得互联网连接快了两倍R9A7Am0NI#Tk(RcidL%^。

B: That sounds perfect! Is there a price increase?

B：听起来很完美！价格上涨了吗？

A: Yes, that will be $5 more per month.

A：是的，每个月将多5美元.zc%kP+~~OIS|BitU6D+。

B: Sign me up right away!

B：马上帮我升级吧！

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