常见电话对话

常见电话对话

打电话有一些常用短语，我们先来看一段对话，最普通的电话场景是这样的：

Operator: Hello, Frank and Brothers, How can I help you?
Peter: This is Peter Jackson. Can I have extension 3421?
接线员：你好，Frank and Brothers公司，有什么能为您服务的？
皮特：我是皮特·杰克森，能帮我接分机3421吗？

Operator: Certainly, hold on a minute, I'll put you through...
Frank: Bob Peterson's office, Frank speaking.
接线员：当然可以，请稍等，我帮您接通……
弗兰克：鲍勃·皮特森办公室，我是弗兰克。

Peter: This is Peter Jackson calling, is Bob in?
Frank: I'm afraid he's out at the moment. Can I take a message?
皮特：我是皮特·杰克森，请问鲍勃在吗？
弗兰克：他这会出去了，有什么消息我可以转达吗？

Peter: Yes, Could you ask him to call me at ****. I need to talk to him about the Nuovo line, it's urgent.
Frank: Could you repeat the number please?
皮特：是的，请让他给我打电话，号码是****，我需要跟他谈谈关于Nuovo生产线的事情，这事很急。
弗兰克：您能重复一遍号码吗？

Peter: Yes, that's ****, and this is Peter Jackson.
Frank: Thank you Mr Jackson, I'll make sure Bob gets this asap.
皮特：好的，号码是****，我是皮特·杰克森。
弗兰克：谢谢你，杰克森先生，我会尽快转达鲍勃的。

Peter: Thanks, bye.
Frank: Bye.
皮特：谢谢你，再见。
弗兰克：再见。

重要句型和短语

重要句型和短语

相信大家从这通电话中可以了解，电话口语和我们日常生活中的口语是有不同的，下面是电话常用的短语和句子。

Introducing yourself 自我介绍
This is Ken.
Ken speaking

Asking who is on the telephone 询问另一方
Excuse me, who is this?
Can I ask who is calling, please?

Asking for Someone 请某人接电话
Can I have extension 321? (extensions are internal numbers at a company)
Could I speak to...? (Can I - more informal / May I - more formal)
Is Jack in? (informal idiom meaning: Is Jack in the office?

Connecting Someone 连线
I'll put you through (put through - phrasal verb meaning 'connect')
Can you hold the line? Can you hold on a moment?

How to reply when someone is not available
I'm afraid ... is not available at the moment
The line is busy... (when the extension requested is being used)
Mr Jackson isn't in... Mr Jackson is out at the moment...

Taking a Message
Could (Can, May) I take a message?
Could (Can, May) I tell him who is calling?
Would you like to leave a message?