Lesson Three Missing One Piece of Laundry

丢失了送洗的衣服

R: Reception
接待员:前台，你好。

G:Can you speak English?
旅客:你会讲英语吗？

R:No,just a moment,please
接待员:不会，请你稍等一下。

R:Reception,may I help you?
接待员:前台接待，请问您有什么事吗？

G:YesI'm missing a shirt. I sent three shirts today in the laundry and only two came back.
旅客:是的，我丢失了一件衬衫。今天共送洗了三件衬衫，只送还了两件。

R:What's your room number,please?
接待员:请问您的房间号？

G:3208.
旅客:3208。

R:Let me check with Housekeeping. I'll call you back shortly.
接待员:让我和客房部/洗衣房核对一下，一会儿再给您打电话。

G:Hello?
旅客:喂，你好？

R:This is ReceptionYour missing shirt will be delivered tomorrow. A housekeeper is on his way up to your room right now. with an IOU slip for the missing piece of laundry dry. We're sorry for the inconvenience.
接待员:这是前台接待员。您丢失的衬衫明天给您送去。马上有一名客房服务员去您的房间，带着欠衣单，请您在单子上签字。很抱歉给您带来不便。

Lesson Four Sweater Shrunk

毛衣缩水了

GYour laundry service shrank my sweater!
旅客你们的洗衣服务部把我的毛衣洗缩水了！

RI'm terribly sorry. I'll tell our manager about it and ask him to contact you
接待员非常对不起。我会将有关情况告诉我们的经理并且请他和您联系。