Hello! Tony speaking.
你好，我是Tony，请讲。
Hi! It's Susan from your flat on Main Street.
你好，我是住在你Main大街公寓里的Susan。
Oh. Hi, Susan, what can I do for you?
哦，你好，Susan，有什么可以效劳吗？
Em, we've got a bit of problem in the flat.
呃，我们在公寓里遇到点问题。
The oven is not working.
烤箱坏了。
I found it yesterday.
我昨天发现的。
It was on, but it wasn't getting hot.
它开着，但热不了。
I had a look at the plug.
我查看了插头。
But it seems to be OK.
但好像没问题。
Could you get someone to come and have a look at it for us?
你能找人来帮我们看看吗？
Ah, was it working before yesterday?
哦，昨天之前还是好的吗？
Yeah, but we couldn't get it going last night.
是的，但昨晚就用不了了。
We use it quite a lot.
我们用得很多。
So it will be good if we could get it fixed.
所以要是能修好就好了。
Ah, OK. Em, I'll come around and see if I can fix it.
哦，好，我会过来看看能不能修好。
If I can't, I will get a worker in or get it changed instead.
如果不行，我会找工人来或换一台。
OK, thanks a lot.
好的，非常感谢。
Ah, I won't be able to come 'til tomorrow evening.
啊，明晚之前我来不了。
Say about 7. Will someone be at home then?
7点左右，那时候有人在家吗？
Oh, yeah. I will be here.
是的，我在。
OK, then. See you about 7. Bye!
那好，7点再见。
Bye!
再见。