Exercise 7 Listen to a radio programme about how to resolve conflicts.
Complete the sentences with the correct ending: a, b or c.
Good afternoon.Today in Life Skills we're going to look at confilict,and how to resolve it.
We have in the studio Dr Katherine Maguire, from Cambridge University.
Good afternoon, Dr Maguire.
Good afternoon.Dr Maguire,in your opinion, what is the best way of dealing with conflict- of resolving conflict situations?
Well, there are various possible options.
The first option is to respond to aggression with more aggression.
This is the worst way of handing conflict, because the situation gets worse and can become violent.
Unfortunately, it is one of the most common ways of reacting to conflict.
Mm, that's true. Another way which is not very effective is withdrawal.