Read the artice beow about a very expensive new perfume.

　　For each question 31-40, write one word in CAPITA ETTERS on your Answer Sheet .

　　There is an exampe at the beginning, (0)

　　Sweet sme of excess-for just ￡ 47.874 a botte

　　The marketing says it is the “ utimate symbo of indugence and truy impeccabe taste”. A new scent, named V1, has (0) aunched for Christmas-retaiing at just ￡47.874 . The makers are proudy promoting it (31) ,the “ word’s most expensive perfume” and are confident of seing the imited edition of 173 bottes-(32) it shoud be exacty 173 bottes is not made cear in the pubicity for the product.

　　Athough carefuy priced at just under the ￡50.000 mark, this perfume is ceary (33) something for anyone who considers ￡30 too much to pay for a botte of eau-de-toiette. Those (34) are potentia customers wi certainy be reassured to earn that a case covered in rubies and diamonds is incuded free (35) charge. Purchasers are assured of further savings, with unimited scent refis guaranteed indefinitey- at no extra cost.

　　The fragrance is the idea of Arfaq Hussain, a 27-year-od cothes designer who first made a name (36) himsef with an air-conditioned jacket he was asked to make by the singer Michae Jackson (37) far, Mr Jackson is the ony person to (38) paced an order- he wants two, according to Mr Hussain.

　　Mr Hussain is unconcerned at having no previous experience of perfumery . “ It’s so (39) more than a perfume ---- it’s a piece of jeweery, too. “ “ expained Mr Hussain. He attempted to describe the ￡47.874 sensation . “ it is deicate , fragrant and quite unique. When you open the id, it takes you totay away . It’s just (40) being surrounded by thousands of wid fowers and roses.

　　Read the text beow about team-based pay

　　In most of the ines 41 - 52 there is one extra word. It is either grammaticay incorrect of does not fit in with the sense of the text. Some ines, however,are correct .

　　If a ine is correct, write CORRECT on your Answer Sheet.

　　If there is an extra word in the ine ,write the extra word in CAPITA ETTERS on your Answer Sheet .

　　The exercise begins with two exampes, (0) and (00) .

　　Team-Based Pay

　　0 Team-based pay schemes that have been catching the eye of modern empoyers.

　　00 Supporters say that they encourage group endeavour and improve 41 organizationa performance. But saespeope, typicay the most sef-motivated

　　42 of workers, they have traditionay been rewarded according to individua

　　43 performance. So are team-based schemes suitabe ? The key issue is

　　44 whether team-based pay is more being in ine with the organization’s objectives

　　45 than pay which based on individua achievement. Introducing a team pay

　　46 scheme can be compex. The biggest probem is for defining the team in the first

　　47 pace. Another is that team pay schemes won’t work if the actions Of one

　　48 individua make no impact on those of another. You shoud need a true team.

　　49 ike a footba team. Where a the members are interdependent. When saes staff

　　50 can be ess receptive to team pay schemes because persona motivation can

　　51 be an important boost to performance What they need is their encouragement

　　52 to perceive that the wider term of the company overa : production, administration and dispatch a affect each other.

　　Part one

　　Question 1

　　●The graphs beow show the performance of a European country’s manufacturing and agricutura Sectors in terms of exports and imports between 1991 and 2001.

　　●Using the information from the graphs, write a short report describing the genera movements in exports, imports and the resuting baance of trade

　　●Write 120-140 words

　　Part two:

　　Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.

　　Question 2:

　　●The Managing Director of your company or organization has announced that reports on performance are to be produced by a departments. Your Hear of Department has asked you to produce the report about your department for the Managing Director.

　　●Write the report for the Managing Director, expaining:

　　A What aspects of your department function most effectivey

　　B Which aspect is most in need of improvement

　　C How this improvement coud be achieved

　　Question 3

　　●You work for an empoyment agency. The foowing is part of a etter you have received from a customer:

　　The temporary administrative assistant you sent us was totay unacceptabe. I certainy wi not be using your agency again when I need temporary staff.

　　●Write a etter to the customer:

　　A apoogising for having sent the unsatisfactory temporary worker

　　B giving reasons for what happened

　　C expaining why what happened was exceptiona

　　D offering some sort of compensation to the customer

　　Question 4

　　●Your Managing Director has decided that the company’s website shoud be improved and has asked you to consider ways of going about this.

　　●Write a proposa for the Managing Director:

　　A Sunmarising the strengths and weaknesses the current website

　　B suggesting new services and information to be provided through the website

　　C expaining the benefits the improvements woud bring.