Tracking down an order
A: Excuse me, I’m sorry to trouble you. My name is Susan Ransom, and I have placed several orders with you company.
B: Yes, Mr. Ransom? This is Karl Miller. How may I help you?
A: Well, I wonder if you could track an order I placed with you last month. It hasn’t arrived yet.
B: Certainly, Ms. Ransom. Do you have an order number?

追查一笔订单
A：对不起，麻烦你了。我叫苏珊·兰森，我在你们公司订过几笔货。
B：什么事，兰森女士？我叫卡尔·米勒。我能为您做什么？
A：是这样，不知道你们能否帮我查一笔我上个月和你们订的货。这批货到现在还没有到。
B：当然可以，兰森女士。您有订单号吗？