Can I help you?
需要帮忙吗？
Yes. My daughter bought this camera here for my wife's birthday.
是的。我女儿在这儿买了这个照相机作为我妻子的生日礼物。
But it doesn't work.
但是它坏了。
So I'd like to change it for another one.
所以我想换一个新的。
I see. Let me have a look.
我明白了。让我看一看。
Well, we'll be happy to change it for you.
好的，我们很乐意给您换一个新的。
But I'm afraid we don't have another pink one.
但是恐怕我们没有粉色的了。
Oh? What will I do then?
是吗？那我该怎么办？
Would you like to choose a different color?
您愿意选一个其他的颜色吗？
We do have this camera in black and orange.
我们还有黑色和橘色的。
My wife doesn't like either of those colors.
这些颜色我妻子都不喜欢。
If you want, we can order another camera just like this one.
如果您想要的话，我们可以订购跟这个一样的相机。
There wouldn't be any extra charge for it.
不需要任何附加的费用。
That sounds fine.
听起来不错。
Would you please go ahead and do that?
请你们去订购一个好吗？
We'd be very happy to but it'll take at least a week.
我们非常乐意，但是至少需要一周的时间。
Maybe ten days.
可能十天。
We'll call you when it comes in.
到货的时候我们会通知您。
Thank you very much.
非常感谢。
You are welcome.
不用客气。